
As a company that is comitted to providing the best-posssible experience for our airlines and passengers, Gatwick Airport is delighted to be sponsoring the Best Customer Service Award 2010.
Gatwick is the UK’s second largest airport with the busiest runway in the world, serving more than 33 million passengers each year.
As a major international gateway, Gatwick plays a significant role in enabling business. We are also a major economic driver for the south-east region, providing 24,000 airport jobs and generating £2.1 billion for the UK economy.
Last year we became independent and are now competing directly with the other UK and European airports.
Since Global Infrastructure Partnters acquired Gatwick we have been transforming our business. Our plan is to gain a competitive edge by modernising Gatwick, providing more efficient operations for airlines and a better journey through the airport for passengers.
We are determined to make Gatwick the London’s airport of choice.
And central to that vision is delivering great service, which is why we’re investing nearly £1 billion to improve the passenger experience and make Gatwick a truly first class airport.